Customer relationship Managerment

"2 avenue de l'Université"
L- 4365 Esch-sur-Alzette
Link to the organizer's site

01 Oct

These days the lawyer-client relationship increasingly lies at the heart of law offices’ growth strategy. This training is a practical client-oriented approach on how to attract, retain and satisfy clients.

Let’s address this trend together by making the salesperson in every lawyer thrive.

At the end of the training you will be able to:

  • Attract prospective clients
  • Develop your networking skills
  • Improve on your relationship with existing ones

This training programme aims at helping you to:

  • Implement efficient prospection practices
  • Align the sales pitch across the office: How to introduce the law office and promote its services
  • Adapt your communication to the audience
  • Hold and keep the attention of prospective clients
  • Improve and personalize the lawyer-client relationship
  • Value and secure client portfolio
  • Stimulate and provide client satisfaction
  • Share information within the office to target increased client-relationship life cycle


The training will be held by  Romain Hazebroucq

Former lawyer who specialized in legal design
Designer consultant
Expert in simplifying complex content

Target audience: Lawyers

Duration: 2 days (01.10 & 08.10)

Price: 1100€


Related : University of Luxembourg Competence Centre


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